FAQ
How do I know how many tiles to buy?
As long as you know the dimensions of the walls or floor that you are tiling, you can work out the amount of tiles that you need. A standard tile calculator will work out the number of tiles or boxes required, taking into account the spacing for grout.
When ordering tiles how much extra should I buy?
When you are placing a tiles order, you should buy an additional 10% on what you expect to use. This can account for errors in measurement, breakages and spares for any future issues.
Is it possible to fit new tiles on an old tiled floor?
Yes, it is definitely possible to fit new tiles on top of an old tiled floor provided that none of the underneath tiles are loose or uneven.
Is it possible to install tiles with no grout lines?
ARCOM strongly recommends not installing tiles without grout lines. The edges of the tiles will continuously rub against each other, grout prevents the tiles from making contact while they expand or contract.
What if my products are damaged?
We request customers to check the products at the time of delivery. We are not responsible for any damages post-delivery.
Does ARCOM provide installation service?
We do not have in-store labor for tiles installation but we can provide the installation of Jacuzzi, Sauna & Shower boxes. However, installation does not include the electrical works.
Does ARCOM offer a design service?
We do not offer a design service in our showrooms.
Does ARCOM deliver products to doorstep?
ARCOM deliver products to the site but not to doorstep.